The cloud has made everything from software like our email inbox to filesharing infrastructure like a Google Drive available on-demand. However, it’s essential that organizations apply as much attention to testing these third-party applications as they would to a new custom software developed in-house. Quality assurance testing for cloud applications is just as disruptive as the products themselves, and just as important. Here’s some insights into the key elements of cloud testing, and what reflection each one casts on the quality of the cloud tool being evaluated.
- Performance and Stress Testing In traditional software testing, quality assurance could limit the number of test cases they ran through the software to be close to the feasible number of end users. However, one of the main benefits of the cloud is its infinite scalability. Whether you’re testing a new internal platform for customer management or an app that’s going to be released to the public, the truth is there’s a possibility for usage demands to someday far exceed what you might predict during initial testing. As a result, it’s important that key elements of the solution are tested under extreme traffic or data input scenarios to make sure they’ll function well even with many people using them. If they don’t, you can address those issues before you adopt the tool and find out the hard way that it can’t handle the workload.
- Security Testing Outside knowing the software, platform, or infrastructure can handle as much traffic as you might throw at it, it’s also important to know that the information going in and coming out is secure. New cybercrime threats emerge every day, meaning this type of testing might need to be conducted regularly as updates to operating systems, browsers, and other integrated software are released. Every time something about the system that the cloud is connected to changes, it could give rise to a risk for a security breach. The cloud is nothing like the closed computer desktops of the past—it’s always connected, which is its greatest strength, but also a big possible weakness.
- Compatibility Testing You might hear about an amazing cloud tool that you want to put to work at your business, but are you sure it will work the same way for everyone, and that it will fit in well with the other software you already rely on? Compatibility testing is often overlooked by those adopting some new cloud service or software. Before you start using the application yourself (or distributing it to others) it’s essential to ensure it works on multiple operating systems, with different browsers, and that it won’t cause more problems than it solves. The answers you find could mean you adopt new policies, like requiring everyone to use one browser type or one operating system. Like security testing, compatibility testing isn’t just a one-and-done process. It’s important to confirm that the cloud software still integrates well after big updates or patches, especially to proprietary software that isn’t itself hosted on the cloud.
There are lots of cloud solutions for businesses on the market today, to solve the need for everything from mobile payment processing to collaboration to secure file sharing. There’s no reason to settle for something that only mostly works and doesn’t meet every one of your demands. However, finding that solution can sometimes feel like looking for a needle in a haystack. Cirrus Labs was founded to bridge the gap between customer service and cloud service. Contact us today to discuss your needs and how we can help.